Testimonials - General Testimonials

General Testimonials
Holdsworth Windows
17-07-2017, 14:31

Holdsworth Windows

The family owned and run business, based at Shipston On Stour, headed by Managing Director, Mark Glover have a wealth of knowledge and experience producing bespoke steel windows, handmade leaded lights and fittings used for contemporary buildings, period properties and historic buildings.

West Mercia fork trucks are a truly professional Company offering a truly professional service, they deliver what they promise.

Mark Glover (Managing Director) Holdsworth Windows

APS Metal Pressings Ltd
05-06-2017, 12:38

APS logo
APS Metal Pressings have recently taken delivery of 3 brand new Doosan forklift trucks. . West Mercia like ourselves are a family owned business, that appear to take great pride in customer service and satisfaction, they are very professional, but at the same time they are very friendly and approachable and a pleasure to deal with.
Andy Smith, Works Director, APS Metal Pressings Ltd

Riverside Woodcraft
26-05-2017, 11:11

Riverside Woodcraft logo
Riverside Woodcraft are a local expanding, family business who specialise in bird tables, wildlife houses, garden benches, to name but a few.
Managing Director and Owner of Riverside Woodcraft Ricky Leedham and his son, Christopher enquired to Dave Pugh at West Mercia because their current truck was not helping with their expansion, they wanted a larger capacity truck, and also a truck that shows their own customers that they are expanding as a fantastic local family business.
After the Purchase of the Fully Re-furbished Doosan G25 machine. Ricky commented ‘The Doosan used forklift truck looks like a brand new bit of kit, one of our suppliers also thought it is was brand new.’ ‘Most importantly the service from West Mercia, from opening up on a Saturday for us due to our hectic schedule was second to none, Dave Pugh saw our needs and has supplied is with what is a fantastic bit of kit, we look forward to using this truck for many years to come, my Son, Chris is particularly delighted that West Mercia have fitted a cab on the truck, he will now be keeping try in the English weather!!’
Ricky Leedham – Managing Director - Riverside Woodcraft

Johnsons Coach & Bus Travel l
13-04-2017, 10:39
image techniqueJohnsons Coach & Bus Travel liaised with West Merica Fork Trucks to purchase a Daewoo D20S-3 diesel forklift truck.
The service was friendly and professional from start to finish and they went out of their way to work within our budget and find a suitable vehicle for our needs

Pete Johnson, Managing Director, Johnson’s Coaches
12-04-2017, 23:41

Corletts isle of manCorletts is a family business based on the Isle of Man and has been going since 1947.. They supply high end building materials within the Isle of Man
I contacted Dave Pugh at West Mercia to look at some re-conditioned Doosan equipment due to liking the Doosan brand.
He was extremely helpful with his advice and the fact that West Mercia are also a family business like ourselves meant that I wanted to deal with them.
I have now had the Doosan D40SC delivered to the Isle of Man and it looks a fantastic truck.
West Mercia have clearly spent many man hours preparing our forklift and we are delighted with the truck.

 Jon Corlett – Managing Director BSc Hons, MIQ

Onpoint Logistics
12-04-2017, 23:39

Onpoint LogisticsDealing with West Mercia has been an absolute pleasure. Their Salesman, David Pugh, carried out a site survey and identified that we had a large storage area below a mezzanine floor that wasn’t being utilised. By supplying a forklift truck with a full free lift mast we are now able to store goods under our mezzanine floor and have gained valuable additional storage space. In addition to this and in line with our corporate identity West Mercia have painted our trucks in our own livery – I visited their premises to view our trucks and they look fantastic
 Anthony Delaney, Director
Onpoint Logistics

CMLF & L Ltd
12-04-2017, 23:37

cmlf forlkift"We enjoy a great relationship with our Account Manager at West Mercia and receive fantastic levels of service. We are a very fast moving warehouse running over 20 forklifts and the trucks get a hammering with understandable mechanical consequences but they are always dealt with promptly and time offline is kept to an absolute minimum with replacement trucks available as an interim solution in the event of something more serious. Another benefit of dealing with West Mercia is the open dialogue we have about changing needs and ideal solutions - we never feel we're being pushed into something that suits them more than us - they listen to us in order to understand our business needs and, as such, provide us with flexible solutions to meet our individual requirements"

Bill Roberts. Warehousing Director, CMLF & L Ltd

21-08-2013, 10:57

At DENIOS we always try to support local businesses so West Mercia were the perfect choice for our  forklift needs, and they haven’t disappointed. The sales team could not have been more helpful in finding the correct trucks for our requirements and we are pleased  with the quality and reliability of the trucks. We are confident that we will continue working with West Mercia in the future.
Johnathan Griffiths, Finance Manager, DENIOS UK

The IMI way
02-07-2013, 02:07

West Mercia Forklift trucks have been chosen to be our sole supplier after working with many other Forklift truck companies. We chose West Mercia above the other service providers mainly due to the service and backup that comes alongside the trucks. Their engineers always arrive to site promptly and always identify and rectify any breakdowns as a matter of priority. We rely on our equipment to keep or business running smoothly so require a service supplier that we can totally rely on, trust and work in partnership with.Paul Kinsella. IMI Components Ltd IMI uses west mercia for trucks

Gee & Co
02-07-2013, 01:56

testimony ‘Trust’ is the main reason why Gee& Co have worked with West Mercia since 2005... After using other suppliers in the past we found West Mercia always have our best interests at heart and the operation of our business.Whenever costs are incurred they are kept to a minimum and this running alongside the quality build of the Doosan Daewoo equipment assisted us to improve our overall operating expenditure.  I absolutely recommend West Mercia and Doosan Daewoo equipment John Pugh. Gee & Co

Image Technique
21-09-2009, 21:17

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West Mercia Fork Truck Ltd have been our preferred material handling supplier for the last ten years. During this time our personal account manager, David Stanley, has looked after us by supplying the right equipment for the job together with a tailored service package to ensure the trucks are maintained in good working order.Gavin Yapp.

Newmor Group
21-09-2009, 21:17

newmoor group recommends west mercia“We had already previously purchased some Doosan forklift trucks from West Mercia’s Telford operation  and were happy with their quality, performance, price and general reliability. The sales team could not have been more helpful in finding the correct trucks for our requirements. We have dealt with West Mercia for some time and have found the after sales service provided excellent so we were more than confident to continue doing business with them.”newmoor logo

    Chris Stephens, Group Financial Director, Newmor Group

Station Couriers
21-09-2009, 21:17

Station Couriers"Since changing our forklift handling suppliers to West Mercia Fork Trucks we have never had cause to look anywhere else. They play a key part in the smooth running of our operations. Their service is outstanding which reflects on the service that we provide to our customers"

Chris Woolnough, Managing Director, Station Couriers (UK) Ltd

MDRC Group Ltd
21-09-2009, 21:17

mor groupWest Mercia have been a pleasure to work with.  Response times are fast and prices are reasonable.  Our account manager is always on the end of the phone when needed and service from all members of staff we’ve encountered to date has been excellent.  I would recommend them to other FLT users.
Claire Batty, Operations Manager
MDRC Group Ltd