Recognition for 50+ Years of Exceptional Service in the Material Handling Industry
West Mercia Fork Truck Service Ltd is proud to announce its nomination as a finalist for the highly coveted UKMHA Dealer of the Year award for 2024. This recognition highlights West Mercia’s unwavering commitment to delivering outstanding service and support to customers in the material handling industry for over half a century.
West Mercia has upheld its ethos of “Reputation Built on Service” since its inception by three brothers in the 1970s. Now under the leadership of Mark and David Pugh, the company continues to prioritise personal service and strong customer relationships, serving clients ranging from single truck users to national accounts.
“We are honoured to be recognised as a finalist for this prestigious award,” said Mark Pugh, Director at West Mercia Fork Truck Service Ltd. “Our nomination is a testament to the hard work and dedication of our talented team from sales to our skilled engineers, who consistently go above and beyond to meet the unique needs of each customer.”
West Mercia’s commitment to excellence extends beyond its exceptional service. The company was one of the first independent dealers to represent the Daewoo brand when it entered the UK market and now proudly supports the Doosan Bobcat brand. Additionally, West Mercia partners with industry leaders like Combilift and Heli, ensuring access to the best products tailored to customer requirements.
As one of the founding members of the FLTA and a long-standing UKMHA member, West Mercia has played a pivotal role in shaping the material handling industry’s standards and best practices. The company’s dedication to engineering excellence is evident in its state-of-the-art workshops, which prepare fleet trucks for short- and long-term hire while also offering comprehensive refurbishment services.
“At West Mercia, our customers are never just a contract or a number,” Pugh added. “We take immense pride in our personal approach and strive to support our customers’ evolving needs, ensuring they have the right equipment and resources to drive their businesses forward.”
The UKMHA Dealer of the Year award recognizes outstanding dealers in the material handling industry based on criteria such as customer service, technical expertise, and overall business performance. We are so delighted to have been recognised in this way as a finalist.
