West Mercia has an exciting opportunity available for an Assistant Service Manager to join our team. Working on a full-time, permanent basis the successful candidate will earn a competitive salary dependent on experience + benefits.
Working out of our Head Office in Birmingham (Oldbury), you will act as a key member of the team by keeping our client’s forklifts up and running. The successful candidate will have the following duties and responsibilities:
- Management and Motivation of Staff.
- Development of customer base.
- Working to budgets.
- Organise engineers working day.
- Pre-book engineers work in advance.
- Progress service and workshop engineers jobs.
- Deal with customer liaison enquiries.
- Prepare and progress repair quotations.
- Order and process parts.
- Process hire enquiries and maintain records.
- General Service Department administration.
Skills and Experience needed as our Assistant Service Manager:
- Excellent organisation and customer service skills.
- Personable and presentable.
- Strong communication skills, written and verbal.
- Good IT Skills
- A professional and confident personality with the ability to liaise with people from all walks of life.
- The ability to plan and prioritise workload.
- A flexible and helpful attitude to work.
- Ability to work with others as well as on your own initiative
If you feel you’re the right candidate for the role of Assistant Service Manager, then please apply now! You can contact our team, or get in touch directly with Mark Mitchell – [email protected] – 07734 861084.
